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Error #1.000.7: "Unable to sign in. The incident is being analyzed" ("Impossible de se connecter. L'incident est en cours d'analyse"). This error is triggered when the Rockstar Launcher authentication servers block your connection due to an IP blacklist, rate-limiting, corrupted local Social Club cache, or network interference.

1. Error Overview #

When attempting to sign in to the Rockstar Games Launcher, a red top banner displays error code #1.000.7 with an incident UUID:

Rockstar Games Launcher Error #1.000.7 Impossible de se connecter

2. IP Address & Residential VPN Fix (Primary Cause) #

In 90% of cases, error #1.000.7 is caused by Rockstar's anti-bot firewall (Cloudflare/Akamai) flagging your current IP address (frequent with public VPNs or shared datacenter proxies):

  • If you are using a VPN: Disconnect or change to a clean server node. Use a Residential VPN (like RxSpoofer Residential VPN) which provides ISP-assigned residential IPs that bypass Rockstar's proxy detection.
  • If you are on your home connection: Restart your Internet router/modem to trigger a fresh dynamic IP assignment from your ISP.
  • Temporary verification: Test connecting through a mobile 4G/5G hotspot to instantly confirm if your home IP was temporarily rate-limited.

3. Clear Rockstar Games & Social Club Cache #

Old or corrupt authentication tokens stored locally prevent the launcher from re-authenticating with the Social Club backend:

  1. Close Rockstar Games Launcher completely (check Task Manager to ensure Launcher.exe and RockstarService.exe are terminated).
  2. Press Win + R, type %localappdata% and press Enter. Delete the folder named Rockstar Games.
  3. Press Win + R, type %userprofile%\Documents\Rockstar Games and delete the Social Club folder.

You can also run this command in PowerShell to clean all Rockstar caches at once:

POWERSHELL CACHE CLEANER
Stop-Process -Name "Launcher","RockstarService" -ErrorAction SilentlyContinue
Remove-Item -Recurse -Force "$env:LOCALAPPDATA\Rockstar Games" -ErrorAction SilentlyContinue
Remove-Item -Recurse -Force "$env:USERPROFILE\Documents\Rockstar Games\Social Club" -ErrorAction SilentlyContinue

4. Flush DNS & Reset Network Stack #

Flush your DNS resolver cache to clear outdated Social Club authentication endpoints:

  1. Open Command Prompt (cmd) as Administrator.
  2. Paste and run the following commands sequentially:
CMD (ADMIN)
ipconfig /flushdns
netsh winsock reset

5. Synchronize Windows Date & Time #

Rockstar authentication uses time-sensitive SSL/TLS security tokens. A desynchronization of even a few seconds will result in error #1.000.7:

  • Open Windows Settings → Time & Language → Date & Time.
  • Toggle Set time automatically to On.
  • Click the Sync now button under Synchronize your clock.
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Final Step: After clearing the cache and verifying your network/IP, relaunch the Rockstar Games Launcher as Administrator and sign in again.